Frequently Asked Questions

Do you accept health insurance?
No. We do not accept health insurance at this time. We can offer your a receipt that you can submit for reimbursement, if your insurance company allows for that.

Do you accept Flexible Spending or HSA?
We accept most FSA and HSA cards, if your carrier allows massage therapy as a qualified expense.

I’m a veteran and Pain Management referred me to you. Which appointment type do I schedule?
We use a different system for Community Care, so if you’ve been referred by the VA, we need to first wait for the VA liaison to send us the information from your provider at the VA. Once we have that information, a member of our team will reach out to you to schedule your appointment. If you book the appointment on your own before we have the authorization, we will either need to reschedule it or take payment on the day of the appointment. We accept cash and most major credit cards.

What is the parking situation?
Metered parking is in effect Monday through Saturday, and several Federal holidays. The meters accept quarters or the mPay2Park app. We do not validate parking. As of July 2024, metered parking is NOT in effect on these days: New Year's Day, Martin Luther King, Jr.'s Birthday, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas.